Fans Charter

Fans Charter

Supporter Service

The senior managers of our club are committed to ensuring that we continually improve the level of service delivered to our supporters.

It is vitally important that our employees:

  • Understand that they represent the club

  • Have a responsibility to uphold the commitments within this charter

  • Have the responsibility to uphold our values

  • Deliver warm and friendly service to our fans

  • Help anyone that requires information or assistance

Contents

Consultation & Information

Our Complaints Policy

Ticketing

Memberships

Retail

Foundation and Environment

Data Protection

Safeguarding

ALL IN – Equality, Diversity and Inclusion

Flags & Banners

Ground Regulations

Safer Gambling